Author: Vilma

  • EU VAT for beginners: Simple steps to automated VAT compliance

    EU VAT for Beginners: Automated Compliance Guide | EAS
    VAT & IOSS

    EU VAT for Beginners: Simple Steps to Automated VAT Compliance

    A beginner’s guide to EU VAT rules, thresholds, OSS, IOSS, and automated VAT compliance for ecommerce sellers.

    Welcome to your beginner’s guide to EU VAT. VAT—Value Added Tax—applies throughout the European Union and affects every ecommerce seller. This guide explains the basics of VAT rules, thresholds, and schemes like OSS and IOSS—and shows how automated VAT compliance can make it simple.

    So what your company pays in VAT you can deduct from the VATs due. VAT is a major source of income for countries. The VAT income is then used for roads and schools and Covid vaccinations, good stuff for all of us. Simple, right?

    Not quite. All those PhDs and high IQs have managed to create something that is far from simple. There are over 600,000 reduced VAT rates in the EU for essential goods like food and books. For ecommerce businesses, tracking reduced rates manually is nearly impossible. That’s why many sellers rely on automated VAT compliance solutions—to calculate the right VAT by product and destination country without the headache.

    You have to register for VAT if you exceed the €10,000 sales threshold, except when you are selling cross-border when VAT must be collected on all sales. You can, and in some instances must, register for VAT in another country. The registration allows you to deduct the paid VAT easier but creates broader reporting requirements. An example of a hot topic in VAT is which country can collect the VAT on hotel bookings—the booking solution or the place of consumption? Complicated? Yes. But we are here to help!

    EU VAT simplification for ecommerce sales

    With the introduction of the long-anticipated simplification to e-commerce sales VAT, there is a possibility to create something that resembles a single EU market. And the VAT is to be paid to and according to the consumption country via the new reporting systems. One of the clever people finally realized that making VAT payment difficult also reduces the much-needed tax income. The new regulation still isn’t applicable to goods from outside of EU with value over 150€, warehousing in another country, deduction of paid VAT from VATs due and multiple other issues, but we are getting there.

    Which VAT schemes apply?

    In order to take advantage of the new regulation, you have to register for applicable schemes:

    • OSS: for intra-EU sales (Read more)
    • IOSS: for shipments from outside of EU (Read more)
    • Non-Union: Digital goods and services from outside of EU (Read more)

    The existing ones, domestic and B2B remain unchanged.

    Why automated VAT compliance matters

    To take advantage of the mentioned 600,000 reduced VAT rates means you have to have a capable full landed cost calculator installed. The accurate calculation must identify the product group which in turn is used to determine the appropriate tax rate and taxes—again, in accordance with the destination country VAT. For ecommerce sellers, the easiest way to achieve this level of accuracy is with automated VAT compliance.

    Still doesn’t sound simple? No, it isn’t simple. Which is why we automated the whole process. With our solution, you get fully automated VAT compliance for OSS, IOSS, and domestic VAT. Automation ensures you stay compliant without extra admin work, letting you focus on growing your business.

    Make VAT compliance effortless

    Get in touch with EAS today to automate VAT compliance for OSS, IOSS, and domestic VAT.

  • IOSS for Shopify: enhancing cross-border sales 2025

    IOSS for Shopify: Cross-Border Sales Guide 2025 | EAS
    Shopify IOSS

    IOSS for Shopify: Enhancing Cross-Border Sales 2025

    In the realm of online retail, Shopify stands as a beacon of simplicity, but where does IOSS fit into this ecosystem?

    The Import One-Stop-Shop (IOSS) is a transformative tool, yet, its integration with platforms like Shopify demands a closer examination by e-merchants.

    Setting up IOSS for Shopify sellers in a seamless manner may seem complicated, but with the right guidance, it can be easily accomplished.

    As an eCommerce business selling to Europe, it is essential to understand and comply with the new Import One-Stop Shop (IOSS) regulations. IOSS allows online sellers to collect and remit VAT for goods valued under €150 that are sold to customers within the European Union (EU). The IOSS system simplifies the VAT process and ensures a smooth cross-border selling experience.

    To set up IOSS on your Shopify store, begin by ensuring that your business is eligible for IOSS registration. Once eligible, you can register with an IOSS Intermediary, such as EAS, and obtain an IOSS number. This number serves as a unique identifier for your business, enabling you to properly collect and report VAT on qualifying purchases.

    Next, integrate the IOSS number into your Shopify store’s checkout process. You can do this by using the EAS IOSS app or by manually adding the IOSS number to your store’s tax settings. By providing the IOSS number, you inform customers that the VAT has been included in the purchase price, eliminating any unexpected import fees or delays.

    In addition to integrating the IOSS number, it is crucial to correctly calculate and apply the appropriate VAT rates for different EU countries. Shopify provides tools and resources to help you automate tax calculations based on customer location, reducing the risk of errors and ensuring compliance with each country’s VAT rules. EAS offers free of charge configuration service for all its customers.

    By following these steps and staying informed about any updates or changes to IOSS regulations, you can seamlessly set up IOSS for your Shopify store. This allows you to provide a smooth buying experience for your customers within the EU while ensuring compliance with VAT requirement

    With EAS you can fully automate your IOSS compliance from IOSS registration, to Shopify configuration and reporting and filing. Start by registering today, and you’ll be up and running within two days.

    Understanding IOSS for Shopify Merchants

    Shopify provides a robust platform fostering simplicity in global e-commerce operations, yet IOSS nuances demand additional attention from merchants. As e-commerce grows, so does the need for harmonised tax collection, to which IOSS provides a solution, easing cross-border sales for Shopify shoppers in Europe. Shopify, although feature-rich, does not inherently support IOSS; this necessitates merchants to seek external expertise to leverage IOSS benefits.

    Intricacies of the IOSS system can be daunting, but with the right guidance, Shopify merchants can seamlessly integrate this VAT scheme. The key is understanding that IOSS simplifies VAT obligations for sales under €150, making a once convoluted tax process remarkably straightforward. Registering for IOSS, albeit necessary for non-EU merchants, introduces another layer of complexity that requires an intermediary’s assistance for compliance.

    Embracing IOSS can propel a Shopify store’s appeal and efficiency in the EU market. Transparency in pricing alongside simplified customs procedures instils buyer confidence and expedites transactions, a significant upside for Shopify merchants aiming to thrive in a competitive international landscape.

    Benefits of IOSS

    Using IOSS (Import One-Stop Shop) offers several benefits for e-commerce businesses selling to Europe:

    • Simplified VAT Collection: IOSS streamlines the process of collecting and remitting VAT for goods delivered from outside the EU to EU end customers. It ensures that the VAT is paid at checkout, eliminating surprise fees for customers upon delivery.
    • Enhanced Customer Experience: IOSS improves customer satisfaction by providing transparency in costs. Customers do not need to deal with local customs or face unexpected fees, as everything is paid upfront. This can lead to reduced returns and increased customer loyalty.
    • No customs handling fees: Customs handling fees do not apply to IOSS deliveries. Without IOSS your customers face an extra charge of 5€ to 35€ per EU order.
    • Faster and Cheaper Deliveries: IOSS facilitates simplified customs processes and centralised clearance, allowing for faster and cheaper deliveries. Clearance can be done at any EU country instead of the destination country customs, resulting in shorter delivery times and lower costs.
    • Freedom to Choose Logistics Operators: IOSS is not tied to any specific logistics operator, giving you the freedom to choose your preferred delivery partners. Many common logistics operators for Shopify have the capabilities to handle IOSS numbers and shipments.

    Overall, using IOSS improves the buying experience for customers, reduces costs, and ensures compliance with VAT regulations. It can give your Shopify store a competitive edge in the EU market.

    The Essentials of IOSS Registration

    Registering for IOSS is crucial for non-EU merchants desiring sleek transactions with EU consumers. It demystifies VAT compliance for low-value consignments and provides a competitive advantage. A designated intermediary is essential to facilitate the registration and ongoing compliance process.

    To utilise IOSS, Shopify merchants must understand the eligibility criteria and integrate IOSS procedures within their checkout systems. This incorporation guarantees VAT is collected at the point of sale, ensuring a frictionless customer experience. Partnering with a trusted intermediary, such as EAS, streamlines this integration.

    IOSS registration enhances the EU customer’s purchase journey by eliminating unexpected costs.

    By aligning with IOSS, Shopify sellers not only adhere to EU tax regulations but also gain the ability to display all-inclusive prices. Transparency at checkout, facilitated by IOSS, correlates with customer satisfaction and loyalty, which are paramount for sustained success in the EU market.

    Identifying When to Use IOSS for EU Sales

    Discerning the optimal circumstances for IOSS integration is pivotal in streamlining VAT management for EU sales.

    • Orders dispatched from a non-EU country to a customer in the EU.
    • Each product’s intrinsic value, excluding taxes and shipping, is less than or equal to €150.
    • Transactions are business-to-consumer (B2C), excluding business-to-business (B2B) sales.
    • The merchant is registered for IOSS, either directly (for EU-based companies) or through an intermediary (non-EU companies).
    • Desire for expedited customs clearance and delivery processes.
    • Commitment to transparent billing, with all VAT charges included at the checkout stage.

    If your shipment matches these criteria, IOSS serves as the ideal solution.

    Implementing IOSS is a testament to prioritising customer clarity and satisfaction in the EU market.

    Integrating IOSS Into Your Shopify Store

    Incorporating IOSS into your Shopify store is a quintessential step for any e-commerce enterprise aiming for expeditious and efficient entry into the EU market. The integration process initiates with the acquisition of an IOSS registration number, which is applied during the checkout phase, ensuring the correct VAT is calculated and collected from your EU customers at the point of sale.

    To implement IOSS in your storefront, you first need to ensure compatibility with your current logistics setup, as well as compliance with the reporting obligations that IOSS necessitates. This may involve configuring your Shopify settings to handle VAT calculations correctly and establishing a system for the monthly IOSS reporting required by the EU tax authorities. Moreover, aligning your shipping processes with IOSS regulations is critical, as it will enable smooth customs clearance and an enhanced overall customer experience. As an EAS customer, you will be guided through the whole process.

    Setting Up IOSS on Shopify Checkout

    Integrating IOSS into your Shopify checkout streamlines VAT handling for your EU customers.

    1. Obtain an IOSS registration number through an IOSS intermediary service like EAS.
    2. Install the compatible Shopify app provided by your IOSS intermediary to automate VAT calculations.
    3. Input your IOSS number into the Shopify app to ensure proper tax collection during checkout.
    4. Configure your product prices to reflect whether VAT is included or to be added at checkout.
    5. Adjust your shipping settings on Shopify to align with IOSS requirements for eligible orders.
    6. Test the checkout process to verify that the IOSS number is correctly applied and VAT is accurately assessed.Seamless checkout is vital for customer trust and retention.The correct setup ensures compliance, swift deliveries, and a transparent purchasing process.

    Choosing Compatible Logistics Partners

    Selecting the appropriate logistics partners is essential for leveraging the full benefit of IOSS integration within your Shopify environment. The fidelity of these services can significantly impact delivery times and customer satisfaction.

    Ensure your chosen courier supports IOSS delivery and reporting. This alignment helps expedite the customs clearance process succinctly. Most of the couriers and postal operators support IOSS deliveries.

    Your logistics partner must have a well-established procedure for handling IOSS shipments to guarantee that your goods will be processed swiftly and accurately upon reaching EU borders. It is paramount they have structures in place to correctly manage and convey IOSS information, thus avoiding delays or complications.

    To find the most suitable logistics partner, consider their experience with e-commerce transactions within the EU and most importantly, their proven track record of handling shipments under the scheme. A robust logistics partner will be well-versed in facilitating IOSS procedures, ensuring that your products are delivered with the utmost efficiency and compliance. EAS recommends using DHL, Royal Mail and other well-established service providers.

    Calculating IOSS Thresholds Accurately

    Precision in determining the IOSS threshold is essential for compliance and customer transparency. For products with VAT included in their price, this involves deducting VAT to find the intrinsic value prior to reaching the 150€ threshold, which varies across EU member states. Missteps in this calculation could lead to incorrect VAT collection, affecting customer charges and potential liabilities.

    Correct threshold application is critical to avoid the pitfalls of under or overestimating your obligations. Remember, the threshold applies to the value of goods excluding VAT and shipping; ensure this is thoroughly assessed to safeguard against unnecessary complications arising with EU tax authorities.

    EAS helps you to set up automatic IOSS Threshold calculation to your Shopify Store.

    Inclusive vs Exclusive VAT Pricing

    When setting your prices, you’ll need to decide on using either inclusive or exclusive VAT pricing. Inclusive pricing means VAT is already factored into the displayed price.

    In contrast, exclusive VAT pricing delineates a clear separation between the product price and the added tax. Here, the price shown to the customer is without VAT, which is then calculated and added during checkout. This approach is not common way of displaying prices within European Union..It may lead to higher perceived costs at the point of payment, potentially impacting purchasing decisions.

    Inclusive pricing, is more straightforward, your customers know the final price or your products from the very moment they land on your website. From data EAS has collected, this approach is giving better checkout conversion.

    To summarise, the choice between inclusive and exclusive VAT pricing is not trivial. It impacts both customer perception and business operations. Inclusive pricing simplifies the initial customer experience. Exclusive VAT pricing ensures the tax is clearly outlined for the end customer but may create a sticker shock when the additional costs are tallied at checkout, affecting overall purchase satisfaction.

    Applying the 150€ Threshold to Your Products

    Accurately applying the 150€ IOSS threshold necessitates an understanding of VAT-inclusive and exclusive pricing for your products.

    • Identify VAT Method: Determine if your product prices are inclusive or exclusive of VAT, which impacts the threshold calculation.
    • Calculate VAT-Exclusive Price: For inclusive pricing, extract the VAT to find the VAT-exclusive cost using the formula: Price / (1 + VAT rate).
    • Assess IOSS Eligibility: Compare the VAT-exclusive price with the 150€ threshold to confirm if the order qualifies for IOSS. For VAT-exclusive pricing, simply verify that the pre-tax product price stays below the 150€ limit. Remember, this threshold applies per order, not per item, factoring the cumulative value of goods in a single transaction.

    Finding and Working With an IOSS Intermediary

    The choice of an appropriate IOSS intermediary is instrumental for non-EU entities aspiring to streamline their sales into the European Union. The intermediary acts as a fiscal representative, navigating the complexity of VAT registration, collection, and reporting on your behalf. Their expertise and reliability are paramount; hence, meticulously assess their reputation, capabilities, and compatibility with your business model.

    Securing a proficient IOSS intermediary can dramatically enhance your operational efficiency and compliance with EU tax regulations. Trustworthiness and comprehensive service offerings should guide your selection, ensuring seamless integration with your existing eCommerce ecosystem and the full utilisation of the IOSS framework for a frictionless customer experience.

    Selecting a Reliable IOSS Service

    Choose your IOSS intermediary with discernment.

    When researching potential IOSS intermediaries, it’s imperative to consider several key factors. Firstly, verify the expertise and track record of the service provider. A reliable intermediary should have a robust understanding of EU VAT legislation and the specific needs of eCommerce entities. Moreover, they should have a proven history of assisting companies with the seamless implementation of IOSS and addressing any complications that arise. You can read what EAS customers are saying about us at Shopify App Store

    Ensure technical integration is seamless.

    A proficient intermediary will facilitate an effortless technical integration. They should offer bespoke solutions that align with your Shopify store, simplifying the IOSS registration and reporting processes. This integration is crucial to maintain the efficiency of your eCommerce operations and to ensure VAT compliance across the EU.

    Assess support and customer service quality.

    Evaluate the intermediary’s customer support infrastructure. Even with an effective technical system in place, you will encounter scenarios where you require personal assistance or advice. The best service providers offer prompt and knowledgeable support that helps you navigate the complexities of cross-border VAT management.

    Regular compliance updates are vital.

    It’s necessary to ascertain that your intermediary stays abreast of the latest regulatory changes and that their systems are updated accordingly. The dynamic nature of tax legislation in the EU means that your business must remain compliant with the most recent VAT rules, and a capable IOSS service provider will ensure this, safeguarding your business against potential non-compliance issues.

    EAS Integration and Its Advantages

    EAS is the leading and highest rated IOSS solution for Shopify, trusted by thousands of Shopify Merchants. With EAS, you can achieve full automation for EU and UK VAT compliance.

    Streamlined IOSS Management enhances your approach to fulfilling EU VAT obligations through EAS integration. It ensures a seamless operational flow within your digital storefront.

    The EAS Shopify App augments your platform’s capabilities, allowing for quick IOSS number incorporation, VAT calculations and simplifying fiscal responsibilities without disrupting user experience or backend processes.

    Comprehensive Support Structure provided by EAS ensures real-time assistance, vital for efficiently navigating the nuances of IOSS regulations and for providing peace of mind.

    Advanced Automation Technologies within EAS reduce manual input errors, accelerate VAT reporting accuracy, and ultimately optimise the financial operations of your European transactions.

    Automated VAT corrections in case of returns and post-purchase discounts. EAS identifies automatically if your EU order has been returned, and corrects your IOSS report. With EAS, you never have to pay taxes for returned items.

    Leverage EAS’s integration to enhance customer satisfaction and bolster confidence in your EU market presence with full VAT compliance and uncomplicated payment processes.

    IOSS FAQ for Shopify Merchants

    Here are some frequently asked questions about IOSS for Shopify merchants:

    1. What is IOSS and why is it important for Shopify merchants in Europe?

    IOSS stands for Import One-Stop-Shop, and it is a system that simplifies VAT obligations for cross-border sales under €150. It is important for Shopify merchants in Europe because it allows for seamless international transactions, improved customer experience, and compliance with EU tax regulations.

    2. Does Shopify natively support IOSS?

    No, Shopify does not natively support IOSS. Merchants need to seek external expertise, such as an IOSS intermediary like EAS, to integrate IOSS into their Shopify stores.

    3. What are the benefits of integrating IOSS with Shopify?

    Integrating IOSS with Shopify offers benefits such as transparent pricing for EU customers, simplified customs procedures, faster delivery times, improved buyer confidence, and increased efficiency in the EU market.

    4. How do I register for IOSS as a non-EU merchant?

    To register for IOSS, you need to work with an IOSS intermediary like EAS. They will assist you in the registration process and ongoing compliance, ensuring smooth transactions with EU consumers.

    5. When should I use IOSS for EU sales?

    You should use IOSS for EU sales when the following criteria are met:

    • Orders are dispatched from a non-EU country to a customer in the EU.
    • Each product’s intrinsic value, excluding taxes and shipping, is less than or equal to €150.
    • The transactions are business-to-consumer (B2C) sales.
    • You are registered for IOSS, either directly or through an intermediary.
    • You desire expedited customs clearance and delivery processes.
    • You are committed to transparent billing, with all VAT charges included at the checkout stage.
    6. How do I integrate IOSS into my Shopify store?

    To integrate IOSS into your Shopify store, you need to:

    • Obtain an IOSS registration number through an IOSS intermediary like EAS.
    • Install the compatible Shopify app provided by your IOSS intermediary for automated VAT calculations.
    • Input your IOSS number into the Shopify app to ensure proper tax collection during checkout.
    • Configure your product prices to reflect whether VAT is included or added at checkout.
    • Adjust your shipping settings on Shopify to align with IOSS requirements for eligible orders.
    • Test the checkout process to verify correct application of the IOSS number and VAT assessment.
    7. How do I calculate IOSS thresholds accurately?

    To calculate IOSS thresholds accurately, you need to:

    • Identify if your product prices are VAT-inclusive or VAT-exclusive.
    • For VAT-inclusive pricing, deduct the VAT to find the VAT-exclusive price.
    • Compare the VAT-exclusive price with the €150 threshold to determine IOSS eligibility
    8. What’s the difference between IOSS and OSS?

    IOSS (Import One-Stop-Shop) and OSS (One-Stop-Shop) are both VAT collection and reporting solutions, but they have different scopes and purposes.

    IOSS specifically applies to goods delivered from outside of the EU to EU end customers. It is designed for B2C (business-to-consumer) transactions and is used for orders with a value under 150€. IOSS allows sellers to collect, declare, and pay VAT at the point of sale, providing a simplified customs process and improving the customer experience.

    On the other hand, OSS is a broader system that applies to intra-EU sales of goods and services. It is used for both B2C and B2B (business-to-business) transactions. OSS allows sellers to declare and pay VAT for all their EU sales in a single EU member state, simplifying the VAT compliance process for cross-border transactions within the EU.

    In summary, IOSS is specifically for non-EU sellers delivering goods to EU customers, while OSS is for sellers operating within the EU and making sales within the EU.

    9. What if I use marketplaces?

    When selling through a marketplace, such as Etsy or Amazon, you do not need to obtain an IOSS number yourself. Marketplaces or electronic interfaces are responsible for VAT liabilities in these cases. Therefore, it is the marketplace’s IOSS number that should be used when the sale is generated through a marketplace. EAS always recommends having your own online store, for higher margins, brand-building purposes and creating stronger customer relationships.

    10. Does Shopify use IOSS?

    Shopify, as an eCommerce platform, does support IOSS (Import One-Stop Shop).

    Shopify merchants are required to register for IOSS with a third-party solution provider. As the market leader in IOSS compliance, EAS offers comprehensive solutions for IOSS registration. Our monthly plans always include IOSS registration, ensuring that you can easily meet the necessary requirements for selling to EU customers.

    11. Is an IOSS number free?

    IOSS registration is always included in all our EAS plans. See EAS pricing here

    12. Where can I get IOSS number?

    All you need to do is to register with EAS and you have an IOSS number almost immediately! Start the process here

    13. Is there a minimum or maximum overall threshold for IOSS?

    No, even tho there is misinformation online about 10,000€ threshold with IOSS. Every single consumer item sent to EU is VAT taxable. If you do not handle the compliance, your customers would have to do it instead. If the compliance is left for the consumer, customs delays and customs handling fees apply.

    Start Selling to the EU with IOSS

    EAS helps Shopify merchants automate IOSS registration, VAT calculation, reporting, and filing so you can focus on growing your business.

  • How to achieve GPSR Compliance in 2025

    GPSR Compliance Guide 2025 for EU Product Safety | EAS
    Product Compliance

    How to Achieve GPSR Compliance in 2025

    A practical guide to EU product safety compliance for non-food consumer goods sold in the European Union.

    The General Product Safety Regulation (GPSR) is the European Union’s new product safety law, replacing the older directive (GPSD). Effective 13 December 2024, GPSR introduces stricter rules for all businesses selling non-food consumer goods in the EU. Whether you’re a non-EU seller, manufacturer, importer, or distributor, you must comply with EU product safety regulations to continue selling legally and safely in Europe.

    If you’re wondering how to handle GPSR compliance, don’t worry—it’s easier than it sounds, especially with the right support. This guide explains what’s required and how EAS GPSR services make the process fast, automated, and stress-free.

    What Is GPSR and EU product Safety?

    The General Product Safety Regulation (GPSR) is an EU law designed to ensure the safety of all consumer products sold in the European market. It applies to a wide range of categories, including fashion, electronics, homeware, toys, books, accessories, and more.

    Under GPSR, businesses must:

    • Ensure that products are safe throughout their lifecycle
    • Appoint a GPSR Authorised Representative in the EU (if based outside the EU)
    • Maintain proper compliance documentation
    • Apply proper product labelling

    GPSR applies to all non-food, non-cosmetic products sold to EU consumers—regardless of where your business is located.

    Who Needs to Be GPSR Compliant?

    If you’re selling to EU consumers, you must comply with EU product safety requirements under GPSR. This includes:

    • Manufacturers based outside the EU
    • Importers of non-EU products
    • Distributors and resellers selling non-compliant items
    • D2C eCommerce brands using Shopify, Amazon, Etsy, or other platforms

    Resellers: If your manufacturer doesn’t handle GPSR compliance or hasn’t appointed an EU representative, the responsibility falls on you.

    Why GPSR Compliance Matters for eCommerce Sellers

    1. Responsibility May Shift to the Seller

    If you’re a non-EU seller without a GPSR representative, your products may be delisted from marketplaces like Amazon, Shopify, or eBay. GPSR holds you directly accountable.

    2. Product Documentation Is Required—But We Make It Easy

    You’ll need the following to demonstrate EU product compliance:

    • A Declaration of Conformity
    • A GPSR Technical File detailing the product and its safety features

    EAS provides ready-made templates for your technical file—no legal jargon or consultant required.

    3. You Must Appoint an EU-Based Authorised Representative

    Every product must show the name and address of an Authorised Representative (AR) located in the EU. This AR is your official point of contact for EU surveillance authorities.

    With EAS, we act as your GPSR representative, included in our service

    4. Compliant Labelling and Fast Reporting

    Your packaging and sales channel must:

    • Include the AR’s name and EU address
    • Feature appropriate safety info (if applicable)

    Note: Batch numbers and traceability info in the labels are recommended but not mandatory.

    Why GPSR Compliance Matters for eCommerce Sellers

    EAS offers a fully automated GPSR onboarding service powered by AI and supported by EU compliance experts.

    Here’s how it works:

    1. ✅ 1. Register for the EAS GPSR Service
      Getting started takes just a few minutes—no long forms or paperwork. Get registered here
    2. 2. AI-Powered Product Categorisation
      Our engine (backed by a human specialist) analyses your product list and identifies which product types need compliance documentation.
    3. 3. Access Your Personal Dashboard
      Instantly access your Declaration of Conformity, ready to sign. View all your documentation and GPSR contract in one place.
    4. ️ 4. Get Tailored Labelling Instructions
      We provide product-specific labelling guidance, so you’ll know exactly what needs to be added to your packaging.
    5. ‍⚖️ 5. EAS Acts as Your GPSR Authorised Representative
      We represent your products before EU authorities, handle all GPSR communication, and notify you of updates or issues.

    ⏱️ Time to compliance: just 1–2 business days.

    Why Choose EAS for EU Product Compliance?

    EAS is a trusted provider of EU compliance services for over 3,000 merchants worldwide. With our GPSR service, you don’t just get a template or a checklist—you get a turnkey solution that makes selling in the EU simple.

    With EAS, you get:

    • ✅ GPSR Authorised Representative included
    • ✅ AI-powered onboarding for product categorisation
    • ✅ Pre-filled compliance documentation
    • ✅ Labelling instructions tailored to your products
    • ✅ Dedicated compliance support
    • ✅ Dashboard for easy documentation management

    From just €199/year—no hidden fees or agency-level delays.

    Prepare for the Future of EU eCommerce

    As EU regulations become more strict and harmonised, businesses must adapt. GPSR is just the beginning:

    • More marketplaces will require verified GPSR compliance
    • Sustainable and safe sourcing will become standard
    • Automated documentation and AI-driven compliance will be key differentiators

    By complying now, you’re not just protecting your business—you’re future-proofing it for global growth.

    Ready to Get Started?

    GPSR compliance is now a condition for access to the EU market.

    Let EAS handle your compliance—so you can focus on growing your business.

    Register for GPSR with EAS

    Useful links

    Book a meeting

  • IOSS number – should I use my own or “borrow” one?

    IOSS Number: Use Your Own or Borrow One? | EAS
    VAT & IOSS

    IOSS number – should I use my own or “borrow” one?

    How did you get your IOSS number? Have you been using your IOSS correctly?

    Unless you are selling via an actual marketplace such as Amazon or eBay, you are not compliant unless you use your own IOSS number. Logistics or other companies in the delivery chain are not, by definition, facilitating sales as the regulation presumes.

    The purposeful misinterpretation has been overlooked by EU – for now. As it is explicitly prohibited in the regulation, the practice will be targeted by tax administrations.

    The reason why it is expressly prohibited is that it creates a number of problems with utilising the wrong party IOSS numbers. From the customs point of view, the data becomes both unreliable and opaque for their purposes. Once the actual seller is behind an obscure, unrelated party, it becomes difficult or nearly impossible to know the seller, the actual origin of the goods or the actual party with product liability.

    The actual problem with IOSS number

    For the seller, the problem is that they do not know whose IOSS number is being used or whether they have complied with the regulation in the past. IOSS number misuse is rampant and goods sold can be imported with a misused IOSS number, which makes sure you will face an audit.

    Another problem with an opaque system is that the seller does not know who the VAT you paid goes to and how they account for reporting. What they actually report and pay can be different from what data the seller has provided. Again, it is certain that there will be audits.

    What we see is that finding shortcuts with compliance will result in more stress, more work, and unnecessary costs. The described shortcut really cuts nothing from the workload or costs.

    What solutions are there to get a proper IOSS number?

    With EAS Compliance Solutions and with our transparent pricing, there really is no excuse not to handle compliance as it should.

    Register with EAS

    Get your own IOSS number and use automated compliance built for EU and UK sales.

  • How to handle IOSS double taxation?

    IOSS Double Taxation: How to Handle VAT Issues | EAS
    VAT & IOSS

    How to handle IOSS double taxation?

    A practical guide to double taxation scenarios and how EAS Project helps you resolve them efficiently.

    At EAS Project, we understand the complexities of navigating IOSS regulations and the potential for double taxation issues. Rest assured, our platform is designed to simplify IOSS compliance and help you avoid these challenges. In this guide, we’ll discuss double taxation scenarios and how EAS Project empowers you to resolve them efficiently.

    Understanding Double Taxation with IOSS Shipments

    Despite having a valid IOSS number, your customer might still be charged VAT upon delivery due to temporary customs glitches or data discrepancies. This can lead to frustration and additional costs for your customers. Let’s explore the solutions and proactive measures you can take to mitigate these issues.

    The EAS Project Advantage: Streamlined IOSS Management

    • Verified IOSS Numbers: We ensure your IOSS number is valid and registered with the Estonian Tax Authorities. Regular checks guarantee its functionality, so you can be confident that your shipments are compliant.
    • Data Accuracy Optimization: Our platform configures your store to collect all necessary data as part of our standard service, ensuring that all information is accurate and up-to-date. This reduces the risk of discrepancies that can lead to double taxation.
    • Data Corrections: EAS Project’s in-depth knowledge of relevant issues helps clear up deficiencies in logistics software data retrieval and interpretation, ensuring smooth and accurate customs processing.
    • Seamless Customer Communication: We provide clear instructions and support for your customers facing double taxation, helping them understand the situation and how to resolve it.

    What to Do if Your Customer Encounters Double Taxation

    • Contact EAS Project Support: Our dedicated team will investigate the issue and advise on the best course of action to resolve it promptly.
    • Gather Documentation: Collect proof of the double payment, including customs receipts and IOSS number confirmation. This documentation is crucial for making corrections and claims.
    • Utilise the EAS Dashboard: Our user-friendly dashboard allows for easy manual VAT corrections. Detailed instructions are available here.
    • Reimbursement for Erroneous Fees: If the issue originates with your logistics provider, EAS Project can assist you in the claim process to recover any erroneous fees. We recommend refunding your customer for the full amount, including the fees, to maintain good customer relations.

    Proactive Measures to Prevent Double Taxation

    • Accurate HS Code Input: EAS Project assists with ensuring accurate HS code classification for your products, facilitating smooth data transfer to logistics partners. This helps prevent issues related to missing or incorrect HS codes.
    • Logistics Software Integration: We optimize integration with your chosen logistics software to minimize data-related issues. Ensuring your IOSS number and other relevant data are correctly input can prevent many common problems.
    • Regular Communication: Maintain open communication with your logistics provider and ensure they have all the necessary IOSS data. Inform them of any issues promptly and work together to resolve them.

    Frequently Asked Questions (FAQs)

    1. Is my IOSS number invalid?

    Unless you have instructed your Intermediary to cancel it, your IOSS number is valid. As an EU-based company, you can cancel the IOSS number yourself if needed.

    2. How can I check if the IOSS number is valid?

    You can always ask your Intermediary or check the validity in your tax administration portal if you are an EU company.

    3. Can I check the validity of a random IOSS number?

    No, IOSS numbers are not public data and cannot be checked randomly.

    4. What can I do to make sure IOSS shipments go through as intended?

    Ensure your IOSS number is correctly input to your logistics partner or software and that all necessary data, including HS codes, is available.

    5. I had the IOSS number printed on the invoice and VAT was charged. What now?

    Customs data is transferred electronically in the EU. Never expose your IOSS number on your packages. Printing the IOSS number anywhere exposes you to risk. Contact your logistics provider to address any data discrepancies.

    6. Should I give my IOSS number to a customer who is asking for it to avoid paying VAT again?

    Sometimes you can provide the IOSS number directly to customs through your logistics provider. If all else fails, ensure the customer understands the importance of the IOSS number and its proper handling.

    Conclusion

    Together, we can minimize the risk of double taxation on IOSS shipments. By leveraging EAS Project’s robust platform and expert support, you can ensure a seamless IOSS experience for your business and happy customers. Stay proactive, stay informed, and rely on EAS Project to navigate these challenges efficiently.

    Need help with IOSS double taxation?

    EAS helps sellers manage IOSS compliance, correct reporting issues, and reduce the risk of customer double taxation.

  • All you need to know about UK VAT

    UK VAT Guide for Low-Value Consignments | EAS
    VAT & IOSS

    All you need to know about UK VAT

    Learn how the UK VAT scheme for low-value consignments works and how sellers can simplify VAT collection at checkout.

    The UK VAT scheme for Low-Value Consignments allows for simplified importation and collection of VAT due at checkout of below 135£. Anything above that means full customs procedure and duties. The registration is not quite as efficient as IOSS registration in some EU countries, it can take up to 8 weeks. The scheme is called UK VAT. We love it.

    To make sure you are providing a good customer experience, we recommend taking advantage of these schemes always when possible. That means lower shipping costs and faster delivery. And, most importantly there are no post-sale actions required from the end customer which directly reduces returns significantly.

    What happens above the threshold?

    Going above the threshold, customs procedures are normal. For the above threshold shipments, you should find a reliable and capable logistics partner and set up a Delivery Duty Paid (DDP) delivery method. DDP removes the requirement for you to be registered for VAT / IOSS as the VAT is collected at customs. DDP is, as you probably guessed, much more expensive.

    UK VAT reporting and payment

    Unlike IOSS, reporting and payment of VAT are done quarterly. Failure to do so can put an end to your business. Your existing accountant should be capable of handling the limited accounting requirements on the cost side. If you are only selling, not buying, and paying VAT, you will get the full data set from EAS Dashboard and it should be delivered to the company managing your VAT.

    Fiscal representative requirements

    Companies from some countries may require a fiscal representative to be present. They are jointly and separately liable for the seller’s taxes, making the role costly. Countries NOT requiring fiscal representatives are the usual suspects: Switzerland, Norway, the US, Canada, Australia, New Zealand, and all EU countries.

    You can perform the registration yourself, it is really not complicated: https://www.access.service.gov.uk/login/signin/creds. You can find our instructions here.

    You can also file VAT by using a tax agent such as EAS.

    Need help with UK VAT?

    EAS can help you understand UK VAT, configure your store, and manage your VAT workflows more easily.

  • QuickBooks & EAS: Manage EU IOSS compliance easily

    QuickBooks & EAS: Manage EU IOSS Compliance | EAS
    Platforms & Partners

    QuickBooks & EAS: Manage EU IOSS Compliance Easily

    QuickBooks, known for its user-friendly interface and robust accounting features, is a top choice worldwide. Shopify is ideal for e-merchants seeking a scalable platform for global growth.

    Combining Shopify an QuickBooks with EAS’s cross-border compliance services streamlines international sales and VAT compliance. The powerful combination ensures your business is streamlined, compliant, and ready for global expansion.

    Setting Up for VAT Compliance with Shopify, Quickbooks and EAS

    Setting up for VAT compliance, a cornerstone of international operations, begins with robust planning and meticulous business plans. EAS is not only a provider of cross-border compliance automations, it is also an international taxation expert with in-depth understanding about European taxation. Once VAT compliance is mapped, EAS solutions automate the process from registrations to configuration and filing.

    Integrating EAS with Shopify and QuickBooks is essential to ensure your business practices align with European VAT regulations, aiding in seamless and accurate accounting and financial reporting.

    To commence the integration at a granular level, navigate to “Tax Settings” in QuickBooks. This is not merely a technical task, but a foundation for accurate VAT management. As you proceed, the configuration of tax authorities, like the IOSS, becomes imperative to channel compliance smoothly.

    Configuring Shopify for EU Taxes with EAS

    Configuring Shopify for EU taxes is pivotal to ensure accurate VAT calculation. This step safeguards your operations from compliance issues, making your e-commerce seamless across borders. Although not rocket science, it is not something to be done without extensive understanding about the platform functionalities and relevant regulations. Which is why it is recommended to have EAS perform the task for you, it is included in EAS monthly pricing.

    In order to take advantage of the VAT schemes, some registrations are required. Working with EAS ensures you are registered for only the applicable once for cost-efficiency and streamlined operations. The most popular of the VAT registrations is IOSS, which allows for simplified customs and fiscal operations for goods shipped from outside of EU to EU end-customers.

    This is merely an rough overview of the process. Tax setting are found in Shopify admin panel, “Settings” and then “Taxes”. Ensure you select the appropriate tax regions and set up the correct VAT rates according to each EU member state. Especially important when reduced VAT rates are applicable. Estimates or guesswork result in costly fixes later.

    Accurately configured tax settings prevent costly, potentially fatal compliance errors.

    Finalise the setup by integrating with QuickBooks Online Global to automate VAT calculations and reporting. Shopify – Quickbooks Online – EAS integration enhances the efficiency of your tax management, ensuring real-time compliance with ever-evolving EU tax laws. Proper configuration now saves extensive manual adjustments ad work and potential penalties later.

    Linking QuickBooks with Shopify and EAS

    Efficient VAT management is crucial for e-commerce businesses selling into the European market. Linking QuickBooks with Shopify and EAS streamlines your entire financial workflow, ensuring comprehensive compliance across different VAT jurisdictions.

    To begin the integration, ensure your Shopify store is configured accurately for EU tax calculations. As discussed in previous chapter, recommendation is to allow for EAS to define your compliance needs and configure your store.

    Once your Shopify settings are adjusted, the standard Shopify QuickBooks application can be utilised for synchronisation. The goal is to have your accountancy simplified, which increases transparency and reduces manual work and errors.

    Ensure all tax rates from Shopify are correctly mapped in QuickBooks to avoid discrepancies, leveraging the user-friendly interface to monitor and adjust as necessary. Again, especially important when reduced VAT rates are applicable.

    By consistently updating and reviewing your integration, your business can maintain adherence to EU tax laws effortlessly while focusing on growth.

    Preparing QuickBooks for IOSS from EAS

    Ensuring QuickBooks is set up for IOSS compliance is crucial for managing EU VAT effectively. To take advantage of the IOSS, seller must register for IOSS via Intermediary such as EAS.

    • Access the Tax View: Open the tax settings in QuickBooks.
    • Create a New Tax Agency: Select “Custom tax” and configure your new tax agency with a 0% VAT rate.
    • Add Tax Rates: Input the tax rates for each EU country you sell to via the new IOSS agency.
    • Map Tax Rates: Align the tax rates from Shopify with those in QuickBooks for consistency.Regular reviews of your tax settings in QuickBooks are advisable.

    Managing VAT with QuickBooks

    QuickBooks’ tax management features allow e-merchants to tackle VAT compliance with confidence. EAS ensures that Shopify is calculating accurately, and once your Shopify store is integrated with QuickBooks ensures that taxes are computed accurately at the point of sale, reducing errors and administrative burden.

    Utilising QuickBooks, you can easily generate detailed VAT reports that break down sales per country, ensuring you are prepared for any tax audits. This automation not only enhances compliance but saves valuable time, allowing you to focus on expanding your eCommerce presence in Europe. Ensure that all tax rates are regularly reviewed and updated to maintain accuracy.

    Creating and Mapping Tax Agencies

    Setting up tax agencies in QuickBooks for EU VAT is crucial for compliance.

    • Access Tax Settings: Navigate to the Tax View in QuickBooks.
    • Create New Tax Agency: Select ‘Custom tax’ and configure the new tax agency with a 0% VAT rate.
    • Add Tax Rates: Input the tax rates for each EU country you sell to via the new agency (IOSS).
    • Map Tax Rates: Align the tax rates from Shopify with those in QuickBooks for consistency. Proper configuration reduces manual adjustments and enhances compliance.
    • Regular reviews of your tax settings in QuickBooks are advisable.

    Handling Currency Exchanges

    Managing currency exchanges is a critical component of international e-commerce, particularly when dealing with multiple currencies across various jurisdictions. With VAT compliance the exchange rates get an added difficulty: the exchange rate at time of sale is used for the charge at checkout, but the actual merchant liability is based on end-of period official exchange rate. EAS automatically manages the exchange rates in accordance with the regulations.

    QuickBooks, a comprehensive accounting software, offers robust tools to assist with currency management. QuickBooks automatically keeps track of daily exchange rates. This feature ensures your financial records reflect the most current exchange values.

    When syncing orders from Shopify to QuickBooks, currency data is accurately mapped.

    However, as indicated, these automatic updates do not align perfectly with the official IOSS reports due to changes in exchange rates. Therefore, it’s essential to manually adjust for any discrepancies arising from exchange rate differences. You will have access to the data via EAS intuitive dashboard.

    Regularly reconciling your IOSS VAT account are necessary to manage these variations effectively, ensuring compliance and accurate financial reporting.

    Best Practices for IOSS Orders

    Ensuring meticulous record-keeping is paramount, as accurate tax documentation simplifies EU VAT reconciliation. Regularly monitor and update the VAT rates to reflect current EU regulations, thus maintaining compliance. Automate the syncing processes between Shopify and QuickBooks to minimise errors, and conduct regular audits of your tax mapping to ensure precise data transfer.

    Mapping Tax Rates

    A critical aspect of ensuring VAT compliance is accurately mapping tax rates across your platforms, such as Shopify and QuickBooks. This involves a systematic approach to synchronising tax information.

    When a sale occurs in Shopify, it generates tax data that must be correctly reflected in QuickBooks.

    Initially, unutilised tax rates trigger notification prompts within QuickBooks Online Global, requiring user attention and action. Users must then review these notifications and map the tax rates accurately.

    This step-by-step process guarantees that each tax rate in Shopify has a corresponding rate in QuickBooks, thus preventing discrepancies.

    Ultimately, this tax rate mapping’s meticulous nature ensures compliance and reduces the risk of errors, safeguarding your business from potential penalties.

    Closing IOSS VAT Accounts Monthly

    Ensuring proper closure of your IOSS VAT accounts monthly is crucial for maintaining compliance with EU tax laws.

    Each month, you should generate a detailed breakdown report of all sales transactions, mapping the VAT collected accurately to each EU country. Ensure you reconcile these transactions with respective bank transfers, adjusting for any currency exchange differences as noted in QuickBooks.

    Notably, exchange rate discrepancies will arise between the IOSS report and the rates applied by QuickBooks. To manage these discrepancies, make necessary adjustments, documenting them separately to maintain financial integrity and accurate tax reporting.

    Lastly, closing the IOSS VAT account timely and correctly ensures you meet regulatory requirements, avoiding potential fines and improving financial transparency. This systematic monthly procedure fortifies your compliance posture while safeguarding your business against international tax issues.

    Reporting and Filing VAT

    Accurately reporting and filing VAT is essential for e-commerce businesses to remain compliant with European regulations. QuickBooks, together with EAS compliance services, streamlines this process, enabling precise documentation and submission of VAT reports. For non-EU merchants EAS files the reports and makes the payments on behalf of the merchants. For EU merchants EAS provides ready-for-filling reports for the applicable schemes, all accessible via EAS Dashboard.

    This collaborative approach simplifies tracking VAT liabilities and invoices, ensuring timely filing and adherence to tax laws, thereby minimising risks and penalties.

    Generating Tax Liability Reports

    Generating tax liability reports in QuickBooks is essential for tracking and managing your EU sales and VAT obligations.

    • Access the Reports Section in QuickBooks and in EAS Dashboard
    • Select the Appropriate Report Type for EU sales
    • Customise the Report to show sales breakdown by country
    • Include All Relevant Tax Rates for accurate reporting
    • Regularly Review and Reconcile reports with your IOSS filings

    These reports offer a detailed view of your VAT liabilities across different EU countries.

    Consistent review helps ensure compliance and accurate financial records.

    Reporting in UK for EU Sales

    When dealing with EU sales, it’s crucial to report them accurately in your UK VAT return. Specifically, these EU sales should be reported as exports, carrying a 0% VAT rate.

    Ensure all your EU sales transactions are clearly identified as exports in QuickBooks.

    By adhering to this practice, you can avoid potential discrepancies and penalties associated with VAT misreporting.

    E-commerce businesses should record these sales in Box 6 of the UK VAT return as “exports.” This classification is vital for compliance with HMRC requirements.

    Although the VAT rate is 0%, retaining detailed records and proper documentation is critical. This will support your VAT filings and audits, ensuring a smooth process.

    Ultimately, the goal is to ensure your business’s compliance, maintaining accurate records and meeting reporting obligations. Adopting these best practices will uphold your finance team’s accuracy and efficiency and keep your business finances in tip top form.

    What is QuickBooks used for?

    QuickBooks is an advanced accounting software solution typically utilised by small to medium-sized enterprises. It simplifies financial management by automating and integrating various accounting functions such as invoicing, expense tracking, and payroll processing.

    This platform supports real-time financial monitoring, thereby aiding in cash flow management and budget adherence.

    E-commerce businesses benefit significantly from QuickBooks through seamless tax compliance and detailed financial reporting.

    Integration capabilities with eCommerce platforms streamline transaction records, inventory management, and accounting for tax deductions, enhancing operational efficiency.

    Moreover, its user-friendly interface and robust support system ensure that even those without extensive accounting backgrounds can manage finances effectively.

    In summary, QuickBooks provides comprehensive tools that contribute to better financial oversight, enabling your eCommerce business to thrive in a competitive market.

    Who needs to use QuickBooks?

    Small business owners seeking efficient financial management will find QuickBooks immensely beneficial. By automating bookkeeping tasks, this software allows entrepreneurs to focus more on core business activities rather than manual accounting processes.

    Whether you’re running a retail operation, providing professional services, or managing an online store, QuickBooks can streamline your financial workflows. It offers comprehensive invoicing, expense tracking, and reporting tools, helping to maintain meticulous financial records. Furthermore, it simplifies compliance with VAT regulations, crucial for businesses trading within Europe.

    Freelancers and self-employed professionals can also greatly benefit from QuickBooks. It provides a user-friendly interface for managing income and expenses, optimising tax preparations, and generating insightful financial reports. This enables solo enterprises to manage their finances efficiently and make informed business decisions.

    For non-profit organisations and charities, QuickBooks offers specialised features. These include tracking donations, managing grants, and preparing necessary financial statements. By leveraging these capabilities, non-profits can ensure transparency, maintain donor trust, and comply with statutory financial reporting requirements.

    Can QuickBooks integrate with other software?

    QuickBooks can seamlessly integrate with a wide array of other software applications, enhancing its functionality and efficacy.

    These integrations allow for a streamlined workflow and improved data accuracy.

    Key integrations include eCommerce platforms such as Shopify and WooCommerce, as well as CRM systems like Salesforce. These connectivities ensure that sales, customer information, and inventory data are consistently synchronised.

    Furthermore, QuickBooks supports integration with various payment gateways, including PayPal, Square, and Stripe. This capability ensures that transaction data flows directly into QuickBooks, reducing manual entry errors and improving financial accuracy. Consequently, businesses can enjoy a comprehensive and cohesive financial management system.

    Can QuickBooks track expenses?

    QuickBooks offers robust features tailored to managing business expenses efficiently.

    Tracking expenses is seamlessly integrated, allowing businesses to maintain detailed records of every transaction. This ensures that all expenditure is meticulously documented and categorised.

    One of the standout functionalities is the ability to upload and match receipts to specific transactions, adding an additional layer of verification. This provides a higher degree of accuracy in your financial record-keeping.

    Further, QuickBooks supports the automatic importation of bank transactions, reducing manual entry and the risk of human error. Transactions can be reviewed and approved with ease, streamlining your expense management process.

    In essence, QuickBooks facilitates comprehensive expense tracking, ensuring your financial data remains precise and up-to-date.

    How secure is QuickBooks Online data?

    QuickBooks Online employs advanced security measures to protect sensitive financial data. These measures include 256-bit SSL encryption, two-factor authentication, and continuous monitoring for suspicious activities.

    Moreover, QuickBooks complies with industry-standard security protocols. This ensures data remains secure and uncompromised.

    For data protection, QuickBooks also utilises multiple data centres with redundancy and regular backups. This strategy mitigates the risks of data loss or breach.

    Data security extends to user access as well. Administrators can define access levels, ensuring that employees have only the permissions necessary for their roles. Additionally, users are educated on best practices, including the importance of strong passwords and recognising phishing attempts.

    Register for IOSS

    Start using EAS to simplify IOSS compliance, reporting, filing, and cross-border VAT management.

    Register for IOSS
  • Top 5 order fulfilment strategies for EU eCommerce success

    EU Order Fulfillment Strategies for Ecommerce | EAS
    Shipping & Customs

    Top 5 Order Fulfillment Strategies for EU eCommerce Success

    Five practical ways non-EU eCommerce sellers can approach shipping, VAT, customs, and fulfillment for European customers.

    Let’s face it – if you run an eCommerce store in the US, Australia, or Canada, shipping to Europe can feel incredibly complicated. Seeing terms like IOSS, OSS, and VAT can make shipping to the EU seem like an impenetrable problem. However, we can tell you from experience that it’s not, and there are many ways to succeed in shipping to the EU.

    In this blog post, we will discuss five order fulfillment strategies you can take and tailor to your business. When shipping overseas, picking the right fulfillment strategy is key. You don’t want to choose a method that’s too complex because you might not have the order volume to justify the costs or time spent on process management. But you don’t want to go for a solution that’s too simple either because it can negatively impact customer experience or result in overpaying.

    Each business must find a balance between efficiency and customer satisfaction. Think of these five fulfillment strategies as levels your business will progress through over time. We’ll start with the most straightforward strategy and gradually increase complexity throughout the post.

    1. Ship internationally from your own country.

    In many ways, this is your business’s default strategy if you suddenly get a surprise order from Germany or Croatia. If you run a small Etsy shop and fulfill your own orders, shipping maybe one unit per week, you’ll receive one international order yearly.

    So what would you do in that situation? Our professional opinion – is to go to the post office or UPS and ship it. Seriously.

    As a non-EU-based eCommerce store owner, the simplest strategy for order fulfillment in the European market is to ship internationally directly from your home country. However, introducing a systematic approach only works well once you have sufficient international orders.

    Implementing this method is very simple. First, pick any reliable international carrier, such as the US Postal Service, UPS, FedEx, or DHL. Then, take the order to a retail location, fill out any customs forms you need to, and pay on-site. You’ll pay a lot for postage, it’s true. But you only pay for postage this way, with no taxes or duties, no warehousing overseas, and no fancy software.

    This works especially well if you don’t have high order volume and your items fall below the de minimis value, which is the threshold at which taxes or duties are charged in the first place. However, if your items exceed the de minimis value, customers will be responsible for paying value-added taxes (VAT) and customs fees. While some customers will be frustrated with this, most European customers are already familiar with these charges and expect to pay them when purchasing products outside the EU, especially from small businesses.

    If you’re shipping relatively few orders overseas, start here. It’s a perfectly good starting point that will allow you to test international waters and gradually scale before making things complicated.

    2. Ship from your own country DDP.

    Once you start shipping about 100 orders per month, odds are one of two things will be true:

    1. You will be shipping with a third-party logistics company (3PL).
    2. You will be shipping at least five or more international orders per month.

    At this point, it’s worth considering shipping DDP – that’s short for Delivery Duty Paid. It’s a shipping method by which sellers pay duties, taxes, and other fees on behalf of their customers. So, if you have a relatively small volume of international orders but want to streamline your customer’s experience by taking care of customs and VAT upfront, this is how you can do it.

    Many international shippers, such as UPS and FedEx, offer DDP shipping services. Nothing is stopping you from using DDP shipping from your very first order, except that it is expensive and not typically expected by customers of very small companies.

    There is a major drawback, however – DDP shipping is costly. At a low order volume, it’s not as expensive as maintaining a warehouse presence within the EU. Still, it’s undoubtedly more expensive than passing customs or VAT charges on the customers. Still, it might improve customer satisfaction enough to increase repeat business and positive word-of-mouth, making it worthwhile.

    If you’re not quite ready to get work with the IOSS & OSS systems provided by the EU (more on that in a minute) and warehousing overseas seems unnecessary for your current order volume, this is a good stopgap solution.

    3. Use the IOSS & OSS systems to collect VAT at the point of sale.

    Ship to the EU enough, and you’ll start hearing “IOSS” and “OSS” a lot. So when shipping orders to the EU daily, consider looking into them at a minimum.

    The Import One-Stop Shop (IOSS) and the One-Stop Shop (OSS) systems are EU initiatives designed to simplify the VAT process for eCommerce businesses. These systems allow you to collect VAT from customers at the point of sale, making the purchase process more transparent and streamlined.

    If you’re in the US, you are already familiar with this basic concept as a customer. Every time you buy something locally, at least within most states, sales tax is applied to your purchase. So your $5.00 latte turns into a $5.45 latte after applying a 9% state sales tax. It’s just something you come to accept and expect after a while.

    IOSS is specifically designed for businesses outside the EU that sell goods with a value not exceeding €150 to EU customers. Registering for IOSS allows you to collect, declare, and remit VAT on these sales directly to the EU tax authorities through a single online portal. This is another place where a sales tax analogy works because this is strikingly similar to the state-level systems many US residents use to remit sales tax to their local authorities.

    Conversely, OSS covers a broader range of eCommerce activities, including services and digital products. It also allows businesses to report and pay VAT for all EU countries in a centralized portal, simplifying cross-border VAT compliance.

    If you’re looking to work with the IOSS and OSS systems, it helps to have a partner like EAS. In particular, EAS can help you collect taxes at checkout and ensure all behind-the-scenes paperwork gets sent to the proper authorities in Europe.

    When you get to the point where you’re shipping steady order volume to the EU, you owe it to yourself to consider this order fulfillment strategy. It can make your life a lot easier, and it can be used in tandem with multiple fulfillment centers, which we’ll discuss in the following sections.

    4. Work with a fulfillment center within the EU.

    If you are shipping 100 order more orders per month to European Union customers, it’s time to consider an EU-based fulfillment center. The possibility of juggling multiple fulfillment centers can be nerve-wracking because it implies splitting freight shipments, making sure orders go to the right place and other logistical concerns like that. But from a pure cost perspective, not only is this smart, it will eventually become necessary!

    There’s no way around it – having a local warehouse in the EU enables you to ship products to customers faster and at a lower cost, especially when dealing with high shipping volumes. The difference is often stark and well outweighs the frustration of a slightly more complex supply chain.

    Fortunately, managing EU-based fulfillment centers doesn’t necessarily require sophisticated software solutions. Many eCommerce platforms like Shopify and WooCommerce offer simple and effective tools for managing inventory and order fulfillment across multiple warehouses. This makes it easier to oversee the entire process without investing in complex, costly software. Plus, if you run out of stock in an EU warehouse but still need to ship to an EU customer, you can still use any of the techniques previously discussed to send to them!

    This method still isn’t perfect, especially for large businesses. The Achilles’ heel here is multi-channel fulfillment. If you have multiple sales channels, you must set up rules on each one to ensure orders are correctly routed. In addition, it might be tricky to keep track of inventory if you have enough sales channels involved.

    5. Manage several fulfillment centers with inventory management software.

    Inventory management software becomes a must for truly large eCommerce operations working with multiple sales channels. Oracle NetSuite, ChannelApe, and Skubana are a few options that come to mind.

    All these inventory management software options work by doing two things:

    1. Centralizing information on inventory across multiple warehouses
    2. Routing orders accordingly

    Inventory management systems offer several advantages over simpler eCommerce platforms like Shopify and WooCommerce, particularly for businesses with thousands of orders per month or those using multi-channel and multi-fulfillment strategies. Integrating your entire supply chain into one system makes it ten times easier to ensure efficient delivery to your customers while optimizing storage and shipping costs.

    With all the data centralized in a single location, you can also benefit from valuable insights into your business operations. For example, you can spot and fix bottlenecks, tweak inventory levels for optimal profit margins, and streamline logistics operations. This level of control and visibility is crucial for businesses operating on a larger scale or those that need to manage complex fulfillment networks.

    Investing in inventory software doesn’t make sense for small brands but is incredibly useful for large ones. Consider it when your order volume balloons into the thousands per month!

    Final Thoughts

    Shipping to EU customers from outside of the EU looks difficult if you don’t have enough context. However, there are many ways you can do it, and you can pick a strategy for your business that makes sense for your unique situation. You can start as simple as going to the UPS store, and you scale all the way up to using Oracle NetSuite, a network of warehouses, and automating customs/VAT collection for the IOSS.

    With the framework provided by this blog post, you can confidently choose the strategy that makes sense for your business right now. Then you can rest a bit easier knowing that you can incrementally scale up as customers start to take notice of your shop!

    Ready to simplify EU sales?

    Register with EAS to simplify IOSS, VAT, and compliance for EU eCommerce sales.

    Need help fulfilling orders for your eCommerce store?

    Fulfillrite can help. Request your quote today!

    Brandon Rollins is Director of Marketing at Fulfillrite.

    His main areas of expertise are online marketing and supply chain.

  • Royal Mail IOSS

    Royal Mail IOSS Guide for UK Online Sellers | EAS
    Platforms & Partners

    Royal Mail IOSS Explained: Simplifying Cross-border eCommerce

    A Guide for UK Online Sellers

    UK-based online sellers venturing into the European market, navigating the complexities of VAT compliance, import duties, and seamless cross-border deliveries can be a daunting task. However, with the Import One-Stop Shop (IOSS) scheme and the support of Royal Mail, UK sellers can now streamline their EU trade operations and deliver a superior shopping experience to their European recipients. In this article, EAS, the leading IOSS solution, will guide you through the process of utilising Royal Mail for IOSS deliveries, connecting Click & Drop with your online store, and adding your IOSS number to facilitate efficient cross-border trade.

    1. Why should I use IOSS?

    Using the Import One-Stop Shop (IOSS) when delivering from the UK to the EU offers several compelling advantages for online sellers. IOSS is a game-changer for cross-border e-commerce transactions, streamlining the VAT collection and reporting process. By partnering with an IOSS automation provider like EAS, you can seamlessly register for IOSS, automate the reporting and filing process, and focus on growing your business in the thriving EU market, ultimately benefiting your recipients. Embrace IOSS and take advantage of the opportunities it presents for your EU trade endeavours.

    Here are some key reasons why you should use IOSS:

    • Simplified VAT Compliance: Prior to IOSS, businesses delivering goods to the EU were subject to VAT regulations in each individual EU member state. This created a complex and time-consuming process of registering for VAT in multiple countries. IOSS simplifies this by allowing businesses to declare and pay VAT in a single EU member state, regardless of the final destination of the goods.
    • No Customs Duties or Customs handling fees: Customs duties or Customs Handling fees do not apply to IOSS deliveries.
    • Enhanced Customer Experience: IOSS enhances the shopping experience for EU customers by ensuring no unexpected additional charges or customs duty. When using IOSS, the VAT is collected and paid at the point of sale, and the recipient do not face any, duties, additional charges or customs delays upon delivery. This transparency and simplicity result in higher customer satisfaction and increased trust in your brand.
    • Faster deliveries: IOSS streamlines customs clearance processes. This means that IOSS-registered shipments clear customs faster, leading to quicker delivery times for your EU customers. Electronic customs data is automatically created simplifying the customs process.
    • Competitive Advantage: Offering IOSS-compliant shipping options gives you a competitive edge in the EU market. By providing a hassle-free shopping experience with no surprise charges, you can attract more customers and boost sales.
    • Compliance with EU Regulations: The EU introduced IOSS to create a level playing field for EU and non-EU businesses. Using IOSS ensures that you comply with EU tax regulations and avoids potential penalties for non-compliance.
    • Access to the Entire EU Market: By using IOSS, you can easily access and sell to customers across all EU member states without the need to register for VAT in each country. This opens up new opportunities for your business to expand its reach within the EU without excessive upfront costs and efforts.

    2. What are the advantages of using Royal Mail for deliveries to the EU?

    Royal Mail, a known and trusted name all around the world, offers several advantages for online sellers looking to ship goods to EU customers:

    • Reliability: Royal Mail has a well-established partner network, ensuring reliable and timely deliveries to all EU destinations.
    • Competitive Rates: Royal Mail provides cost-effective shipping options, allowing you to maintain competitive pricing for your EU customers.
    • Seamless Integration: Royal Mail integrates seamlessly with various e-commerce platforms, simplifying the shipping process and reducing administrative burden.

    3. Royal Mail & IOSS: How to Send IOSS Parcels with Royal Mail

    Sending IOSS parcels with Royal Mail is a straightforward process, ensuring a hassle-free experience for the recipient. Here’s a step-by-step guide:

    • Step 1: Ensure you are IOSS registered. If you haven’t registered yet, EAS registers you for IOSS without any upfront fees or fixed monthly charges. Read more about EAS.
    • Step 2: Log in to your Royal Mail Click & Drop account. If you don’t have one, sign up for a Click & Drop account here, as it serves as the central hub for managing your IOSS shipments.
    • Step 3: Connect your online store to Click & Drop with these simple steps. Click & Drop integrates seamlessly with popular e-commerce platforms like Shopify, WooCommerce, and others, enabling automatic order imports into Click & Drop.
    • Step 4: Import your orders from your online store into Click & Drop, and select the IOSS-eligible shipments for processing. Read more about IOSS-compatible Royal Mail shipping methods here.
    • Step 5: Print the necessary shipping labels and customs documentation directly from Click & Drop. Royal Mail’s system automatically adds IOSS symbol to label and IOSS data to your delivery, ensuring VAT compliance.
    • Step 6: Once the parcels are ready for dispatch, drop the package off at a nearby Royal Mail post office or schedule a collection.

    4. Royal Mail & IOSS: How to Add an IOSS Number to Click & Drop

    Adding your IOSS number to Click & Drop is a crucial step to ensure VAT compliance for your EU shipments. Fortunately, Royal Mail makes this process seamless:

    • Step 1: As an EAS customer, access your EAS dashboard and locate your IOSS number. If you haven’t registered with EAS, their pay-as-you-go IOSS service allows you to register and obtain your unique IOSS number with ease.
    • Step 2: Log in to your Click & Drop account and navigate to the “Settings” section.
    • Step 3: Locate the “IOSS Number” field and enter your unique IOSS number provided by EAS.
    • Step 4: Save your changes, and your IOSS number will automatically be included in your shipping data for IOSS-eligible shipments.

    Detailed instructions here

    Conclusion

    Navigating the world of EU trade and IOSS compliance is made more accessible with the support of Royal Mail and the expertise of EAS. By leveraging Royal Mail’s reliable shipping services and integrating your online store with Click & Drop, you can provide a seamless shopping experience to your European customers. With EAS as your IOSS solution, you get your own IOSS number effortlessly, automate the reporting and filing process, and eliminate any registration and starting fees. Step into the EU market confidently, knowing that your cross-border operations are streamlined and VAT-compliant, thanks to the winning combination of Royal Mail, IOSS and EAS

    Start your EU sales with IOSS today

    Register with EAS

    Register with EAS
  • VAT for Shopware 6 – simplifying compliance

    VAT for Shopware 6: EU & UK Compliance Guide | EAS
    Platforms & Partners

    VAT for Shopware 6 – Simplifying Compliance

    Are you a Shopware 6 seller looking for a simple VAT for Shopware 6 solution to expand into the EU and UK markets?

    Are you a Shopware 6 seller looking for a simple VAT for Shopware 6 solution to expand into the EU and UK markets? The VAT rules can be overwhelming – but fear not, EAS is here to simplify it for you. EAS, the leader in EU VAT compliance automation, offers a seamless integration with Shopware 6. With our expertise and automated solution, you can effortlessly navigate the complexities of VAT compliance and focus on growing your business. Say goodbye to manual tasks and hello to streamlined operations! Our new Shopware 6 integration is your key to effortless compliance, freeing you to focus on what matters most – growing your business.

    Why VAT for Shopware 6 Is Easier with EAS

    EAS is already trusted by thousands of eCommerce sellers. As the market leader in European VAT compliance, and as the highest ranked VAT solution, we are excited to announce our new integration with Shopware 6!

    End the VAT Struggle: Manual vs. Automation

    VAT compliance is a time-consuming beast. Calculating taxes, tracking thresholds, filing returns across multiple countries… it’s enough to make your head spin. EAS automates the entire process, from IOSS and OSS registrations to real-time tax calculations, reporting, and filing. Say goodbye to spreadsheets, hello to streamlined operations.

    The Power of IOSS and UK VAT for Shopware 6 Sellers

    When selling directly to consumers in the EU and UK from outside these areas, IOSS and UK VAT schemes are your best friends. They simplify the process, streamline customs, and improve customer experience:

    • IOSS: Eliminates surprise import fees for EU customers, boosting conversions and satisfaction.
    • UK VAT: Eliminates surprise import fees for UK customers, boosting conversions and satisfaction. Ensures compliance and avoids costly penalties while streamlining the UK sales experience.

    EAS: Your VAT Automation Powerhouse

    Our Shopware 6 integration puts it all on autopilot. EAS handles the complexities of VAT rules, changing thresholds, and multi-country requirements so you don’t have to. Picture this:

    • Seamless Checkout: Accurate, localized tax calculations for every EU and UK customer.
    • Stress-Free Returns: Automatic adjustments for returns, discounts, and exchange rate fluctuations.
    • Growth Ready: Our solution scales with you – multi-channel, multi-warehouse, any VAT scheme – EAS has your back.

    Beyond Just Compliance: The EAS Difference

    We’re not just about ticking boxes. EAS is obsessed with customer experience:

    • Dedicated Setup: We map your VAT (value-added tax) liabilities, install, and configure everything – no technical headaches for you.
    • Free Onboarding: Our experts get you up and running in hours, not weeks.
    • Ongoing Support: We’re always here to answer questions and ensure smooth operations.

    Key Benefits:

    • Full automation for IOSS, OSS, Non-Union OSS, and UK VAT
    • EAS handles all required tax registrations, reports, and filings
    • Effortless localised purchasing experience for your customers
    • Automated handling of returns, discounts, and exchange rates
    • Free integration setup and configuration by EAS experts

    Ready to ditch VAT headaches and unleash your Shopware 6 store’s full potential in the EU and UK? Visit the EAS website and register today. Experience true VAT automation and the freedom to focus on building your business, not deciphering tax codes.

    How to Start:

    1. Start by registering at easproject.com/reg
    2. EAS maps your tax obligations
    3. EAS registers you or helps you to register for all required tax schemes
    4. EAS creates a customer account to EAS Tax engine
    5. EAS integrates and plugins your store to EAS tax engine
    6. EAS configures your store to support taxation in areas where EAS is activated
    7. Start selling!

    What is the EAS Pricing?

    With a price of two cups of coffee, you can enter new markets with fully automated VAT solution. EAS plans start at 19,90€ a month and the price includes the full service of EAS!

    EAS invoicing is done once a month. If you are based outside of EU, and you are using IOSS with EAS, the invoice includes the taxes you have collected from your EU customers.

    How to configure VAT in Shopware?

    You don’t have to worry about it, EAS handles the configuration for you! You focus on sales, we handle the settings and backend..

    VAT Compliance with Shopware 6 Integration: FAQ

    Here are some frequently asked questions about VAT compliance and the EAS integration with Shopware 6:

    1. What is EAS and how does it simplify VAT compliance for Shopware 6 sellers?

    EAS is a leader in EU VAT compliance automation. With its integration with Shopware 6, EAS automates the entire process of VAT compliance, from registrations to tax calculations, reporting, and filing. This frees sellers from tedious manual tasks, allowing them to focus on growing their business.

    2. How does IOSS benefit Shopware 6 sellers?

    IOSS (Import One-Stop Shop) simplifies cross-border sales by eliminating surprise import fees for EU customers. By collecting and remitting VAT at the point of sale, Shopware 6 sellers can improve conversion rates and customer satisfaction.

    3. What role does UK VAT play for Shopware 6 sellers?

    The UK VAT scheme ensures compliance and avoids penalties while streamlining the sales experience for Shopware 6 sellers in the UK. It simplifies the taxation process and provides a better customer experience.

    4. How does the EAS integration with Shopware 6 automate VAT compliance?

    The EAS integration with Shopware 6 automates various aspects of VAT compliance, such as accurate tax calculations for EU and UK customers, automatic adjustments for returns and discounts, and handling multi-country requirements. This ensures seamless operations and scalability for sellers.

    5. What sets EAS apart from other VAT solutions?

    In addition to automating VAT compliance, EAS is dedicated to providing a great customer experience. They offer dedicated setup, free onboarding, and ongoing support to ensure smooth operations for Shopware 6 sellers.

    6. What are the key benefits of using EAS for Shopware 6 VAT compliance?

    The key benefits of using EAS for Shopware 6 VAT compliance include full automation for various VAT schemes, handling all tax registrations, reports, and filings, providing a localized purchasing experience for customers, automated handling of returns and discounts, and free integration setup and configuration by EAS experts.

    7. How can I get started with the EAS integration for Shopware 6?

    To get started with the EAS integration for Shopware 6, you can register on the EAS project website. EAS will then map your tax obligations, assist with tax scheme registrations, integrate your store with their tax engine, and configure your store to support taxation. Once setup is complete, you can start selling hassle-free.

    8. What is the pricing for EAS?

    EAS offers plans starting at 19.90€ per month, providing a fully automated VAT solution for Shopware 6 sellers. The pricing includes the full range of services offered by EAS, and invoicing is done once a month. Learn more about pricing here.

    9. Do I need to configure VAT in Shopware if I use EAS?

    No, you don’t need to worry about configuring VAT in Shopware when using the EAS integration. EAS handles all the configuration for you, ensuring a seamless experience.

    Get started today!

    Are you a Shopware 6 seller looking to expand into the EU and UK markets? The VAT rules can be overwhelming – but fear not, EAS is here to simplify it for you.

    EAS, the leader in EU VAT compliance automation, offers a seamless integration with Shopware 6. With our expertise and automated solution, you can effortlessly navigate the complexities of VAT compliance and focus on growing your business. Say goodbye to manual tasks and hello to streamlined operations!