Registration Terms & Conditions
Easy Access System Project OÜ · Version 2.0 · Effective 2025
Please read these terms carefully before completing your registration. By ticking the confirmation box, the Customer agrees to be bound by the terms set out below, as well as the full EAS User Agreement. These terms are intended to give the Customer a clear understanding of what happens upon registration, and what obligations apply in the event of cancellation.
Introduction
These Registration Terms and Conditions (“Registration Terms”) apply to any legal entity (“Customer”) that completes the EAS registration process and thereby enters into the User Agreement EAS with Easy Access System Project OÜ, business registry code 16244595, Estonia (“EAS”).
These Registration Terms form a part of the full User Agreement EAS. In the event of any conflict between these Registration Terms and the full User Agreement EAS, the full User Agreement EAS shall prevail.
Service Commencement
Under the User Agreement EAS, delivery of the EAS solution is deemed to have completed, and EAS becomes entitled to charge for its services, from the moment any one of the following occurs:
- EAS notifies the Customer that the EAS solution is available for use;
- The Customer completes self-onboarding with successful test order(s);
- EAS grants the Customer authorisation to access any part of the EAS Dashboard; or
- The Customer begins using the EAS solution in any capacity.
In addition, for VAT compliance services including, but not limited to, IOSS, OSS, Non-Union OSS, and UK VAT, the Customer’s registration and completion of onboarding constitutes formal acceptance of those services. From that point, EAS and any appointed service providers are entitled and required to commence filings, applications, and registrations on the Customer’s behalf without requiring any further confirmation or instruction.
This means that VAT registration processes are carried out during onboarding. By the time onboarding concludes, most or all of these registrations will already have been completed on the Customer’s behalf. The service has begun.
Important: If the commencement of services is delayed for reasons attributable solely to EAS, the service start date will be adjusted accordingly. However, delays caused by incomplete or inaccurate information provided by the Customer will not affect the commencement date.
No refunds for non-use: As fees are tied to service activation and not to sales activity or usage of issued registration numbers, EAS does not issue refunds on the basis that sales have not yet commenced or that an issued registration number has not yet been used. By completing registration, the Customer accepts that the service has been activated and that fees are due from that point. If the service is no longer required, a formal cancellation notice must be submitted in accordance with Section 6 of these terms, and the applicable notice period will apply.
Services Covered
Depending on business requirements, one or more of the following VAT compliance services may be activated in accordance with the Customer’s registration and pre-onboarding questionnaire. The specific services activated are defined in the User Agreement EAS.
| Scheme | Applies to | Summary |
|---|---|---|
| IOSS | Distance sales of goods into the EU, per consignment value up to €150 | EAS fulfils VAT obligations under the Import One Stop Shop scheme as the IOSS Intermediary. |
| Union OSS | EU-based sellers making cross-border B2C sales within the EU | EAS manages VAT reporting and / or filing obligations across EU member states through a single registration. |
| Non-Union OSS | Non-EU established sellers supplying digital services or goods to EU consumers | EAS manages VAT reporting and / or filing obligations for non-EU established businesses supplying into the EU. |
| UK VAT | Non-UK sellers supplying goods or services into the United Kingdom, including Non-UK sellers warehousing or fulfilling goods within the United Kingdom. | EAS manages VAT filing obligations to HMRC on the Customer’s behalf. Please note that UK VAT registration is not included within the standard EAS service scope. The Customer is responsible for ensuring that a valid UK VAT registration number is in place prior to activation of this service. UK Input VAT is a separate service with a separate fee. |
All services are subject to the terms, conditions, and pricing set out in the full User Agreement EAS. Additional or optional services may be activated separately and will carry their own applicable terms.
Customer Responsibilities
To enable EAS to provide its services effectively and in compliance with applicable law, the Customer is responsible for the following:
- Provision of access to the ecommerce store if EAS configuration service is selected.
- Or booking a meeting at the first possible instance for video installation.
- Providing accurate, complete, and up-to-date information at the time of registration and throughout the duration of the agreement;
- Ensuring that the e-commerce platform and technical setup remain compatible with EAS requirements and instructions;
- Maintaining the security of any credentials, VAT numbers, or IOSS numbers issued, and limiting their distribution to trusted logistics and fulfilment partners only;
- Reporting any suspected misuse of issued identifiers to EAS immediately;
- Informing EAS promptly of any changes to legal structure, ownership, contact details, or financial position; and
- Not using any other overlapping VAT or customs compliance tools simultaneously with the EAS solution without prior written agreement; and
- Where UK VAT filing services are activated, ensuring that a valid UK VAT registration number issued by HMRC is in place prior to activation. EAS does not provide UK VAT registration services and cannot file on the Customer’s behalf without a valid registration number in place.
The Customer remains solely liable for confirmation of the configuration and accuracy of the data. EAS is not responsible for errors arising from incomplete or incorrect configuration
Fees and Payment
Fees for EAS services are based on the pricing plan chosen at registration, as set out in the EAS fee schedule. By registering, the Customer accepts that fees will become payable from the date services commence.
- Fees are payable from the date of service commencement and are not conditional on sales having commenced or any issued registration number having been used;
- All invoices are issued in euros. Payment is due within the terms specified on each invoice;
- Overdue payments may result in service suspension and will accrue interest at EURIBOR (6 months) + 11%, plus a late payment fee based on the outstanding invoice total;
- Pricing plans may be changed monthly by the Customer, provided the change is submitted before the 25th of the relevant month. To underline, Plan change takes effect the following month;
- EAS may update its pricing with one month’s written notice. If a fee increase is significant, the Customer may terminate the affected service within the notice period.
Consequences of non-payment: If an invoice is not settled by its due date, EAS reserves the right to suspend VAT filings and all related compliance services, including IOSS. Where non-compliance persists, EAS may take further steps including the cancellation of applicable registrations, such as the IOSS registration, with the relevant tax authority. Cancellation of an IOSS registration means the Customer will no longer be entitled to use the IOSS scheme for shipments into the EU. This may result in end customers being liable for import VAT at the border, potential customs delays, and direct VAT liability falling on the seller. Reinstatement of a cancelled IOSS registration is possible, a new registration is needed. EAS accepts no liability for losses or consequences arising from service suspension or registration cancellation due to non-payment.
Cancellation and Termination
If the Customer wishes to cancel or terminate EAS services, please note that termination is not immediate. Minimum notice periods apply per scheme, and termination of EAS agreement does not take effect until all relevant VAT registrations have been formally cancelled with the applicable tax authorities.
| Scheme | Minimum notice period | How to notify |
|---|---|---|
| IOSS | Two (2) full calendar months following official cancellation | Written notice to EAS via the merchant dashboard |
| Union OSS | Effective from the next filing cycle | Written notice to EAS via the merchant dashboard |
| Non-Union OSS | One (1) full calendar quarter | Written notice to EAS via the merchant dashboard |
| UK VAT | Effective from the next due filing date | Written notice to EAS via the merchant dashboard |
For services not tied to a specific VAT scheme, the general termination period is three (3) months’ written notice from either party in effect.
Please note: Services involving EAS’ VAT registrations will remain active until those registrations are formally closed by EAS. Merchant own registrations such as the UK VAT, remain in effect.
Either party may terminate the agreement immediately in the event of insolvency, bankruptcy, or material breach that has not been remedied within the applicable cure period as set out in the full User Agreement EAS.
Limitation of Liability
EAS shall not be liable for indirect, incidental, or consequential losses, including but not limited to loss of revenue, profits, or business interruption. EAS’s total liability in connection with any claim shall not exceed the total amount paid by the Customer for the relevant service in the one month preceding the event giving rise to the claim.
These limitations do not apply to liability arising from gross negligence or wilful misconduct, or where liability cannot be excluded under applicable law.
EAS is not responsible for errors or losses arising from inaccurate or incomplete data provided by the Customer, or from the Customer’s failure to maintain a compatible technical environment in accordance with EAS guidance.
Governing Law
These Registration Terms, and the User Agreement EAS of which they form a part of, are governed by the laws of Estonia.
Any disputes arising in connection with these terms shall be resolved by a single arbitrator under the rules of the Estonian Chamber of Commerce, conducted in English, in Tallinn, Estonia.
Nothing in these terms limits either party’s right to seek urgent equitable or injunctive relief, or to initiate proceedings for overdue payments, in any court of competent jurisdiction.
Contact
If there are any questions regarding these Registration Terms or the services covered, please contact EAS:
Email: [email protected]
Support is available during standard EU business hours.
For the full User Agreement EAS and all annexes, please refer to the merchant dashboard or contact an EAS account representative.