These Registration Terms and Conditions (“Registration Terms”) apply to any legal entity (“Customer”) that completes the EAS registration process and thereby enters into the User Agreement EAS with Easy Access System Project OÜ, business registry code 16244595, Estonia (“EAS”), and, where applicable, with the other EAS group companies named in it, such as Neman OÜ as IOSS Intermediary.

These Registration Terms form a part of the full User Agreement EAS. In the event of any conflict between these Registration Terms and the full User Agreement EAS, the full User Agreement EAS shall prevail.

Under the User Agreement EAS, delivery of the EAS solution is deemed to have completed, and EAS becomes entitled to charge for its services, from the moment any one of the following occurs:

• EAS notifies the Customer that the EAS solution is available for use;
• The Customer completes self-onboarding with successful test order(s);
• EAS grants the Customer authorisation to access any part of the EAS Dashboard; or
• The Customer begins using the EAS solution in any capacity.

In addition, for VAT compliance services including, but not limited to, IOSS, OSS, Non-Union OSS, and UK VAT, the Customer’s registration and completion of onboarding constitutes formal acceptance of those services. From that point, EAS and any appointed service providers are entitled and required to commence filings, applications, and registrations on the Customer’s behalf without requiring any further confirmation or instruction.

This means that VAT registration processes are carried out during onboarding. By the time onboarding concludes, most or all of these registrations will already have been completed on the Customer’s behalf. The service has begun. Each registration is an official registration with the relevant tax authority and starts the Customer’s filing obligations, such as monthly IOSS returns, also when there are no sales.

Depending on business requirements, one or more of the following VAT compliance services may be activated in accordance with the Customer’s registration and pre-onboarding questionnaire. The specific services activated are recorded in the EAS Dashboard or in Annex 2 of the User Agreement EAS.

All services are subject to the terms, conditions, and pricing set out in the full User Agreement EAS. Additional or optional services, such as Merchant of Record and DDP services or consulting, may be activated separately and will carry their own applicable terms.

To enable EAS to provide its services effectively and in compliance with applicable law, the Customer is responsible for the following:

• Provision of access to the ecommerce store if EAS configuration service is selected.
• Or booking a meeting at the first possible instance for video installation.
• Providing accurate, complete, and up-to-date information at the time of registration and throughout the duration of the agreement;
• Ensuring that the e-commerce platform and technical setup remain compatible with EAS requirements and instructions;
• Keeping the product data in the store accurate, including HS codes. HS code assignment by EAS is a separate service with a separate fee;
• Maintaining the security of any credentials, VAT numbers, or IOSS numbers issued, and limiting their distribution to trusted logistics and fulfilment partners only;
• Reporting any suspected misuse of issued identifiers to EAS immediately;
• Informing EAS promptly of any changes to legal structure, ownership, contact details, or financial position; and
• Not using any other overlapping VAT or customs compliance tools simultaneously with the EAS solution without prior written agreement; and
• Where UK VAT filing services are activated, ensuring that a valid UK VAT registration number issued by HMRC is in place prior to activation. EAS does not provide UK VAT registration services and cannot file on the Customer’s behalf without a valid registration number in place.

The Customer remains solely liable for confirmation of the configuration and accuracy of the data. EAS is not responsible for errors arising from incomplete or incorrect configuration, also where EAS has assisted with it.

Fees for EAS services are based on the pricing plan chosen at registration, as set out in the EAS fee schedule (Annex 5 of the User Agreement EAS). By registering, the Customer accepts that fees will become payable from the date services commence.

• Fees are payable from the date of service commencement and are not conditional on sales having commenced or any issued registration number having been used;
• All invoices are issued in euros. Payment is due within the terms specified on each invoice;
• Overdue payments may result in service suspension and will accrue interest at EURIBOR (6 months) + 11%, plus a late payment fee based on the outstanding invoice total;
• Pricing plans may be changed monthly by the Customer, provided the change is submitted before the 25th of the relevant month. The change takes effect the following month;
• EAS may update its pricing with one month’s written notice. If a fee increase is significant, the Customer may terminate the affected service by written notice within thirty (30) days of the notice;
• Where the e-commerce platform charges for the EAS Connector (Platform Charge), EAS deducts one Platform Charge per Customer from the EAS monthly service fee, as set out in the User Agreement EAS.

If the Customer wishes to cancel or terminate EAS services, please note that termination is not immediate. Minimum notice periods apply per scheme, and termination of EAS agreement does not take effect until all relevant VAT registrations have been formally cancelled with the applicable tax authorities.

For services not tied to a specific VAT scheme, the general termination period is three (3) months’ written notice from either party in effect.

Either party may terminate the agreement immediately in the event of insolvency, bankruptcy, or material breach that has not been remedied within the applicable cure period as set out in the full User Agreement EAS.

Neither party shall be liable for indirect, incidental, or consequential losses, including but not limited to loss of revenue, profits, or business interruption. Each party’s total liability in connection with any claim shall not exceed the total amount paid by the Customer for the EAS services in the one month preceding the event giving rise to the claim, excluding refunds and government fees.

These limitations do not apply to the Customer’s obligation to pay fees, taxes, duties and other public charges, or to liability arising from gross negligence or wilful misconduct, or where liability cannot be excluded under applicable law.

EAS is not responsible for errors or losses arising from inaccurate or incomplete data provided by the Customer, or from the Customer’s failure to maintain a compatible technical environment in accordance with EAS guidance.

These Registration Terms, and the User Agreement EAS of which they form a part of, are governed by the laws of Estonia.

Any disputes arising in connection with these terms shall be resolved by a single arbitrator under the rules of the Estonian Chamber of Commerce, conducted in English, in Tallinn, Estonia.

Nothing in these terms limits either party’s right to seek urgent equitable or injunctive relief, or to initiate proceedings for overdue payments, in any court of competent jurisdiction.

If there are any questions regarding these Registration Terms or the services covered, please contact EAS:

For the full User Agreement EAS and all annexes, please refer to the EAS Dashboard or contact an EAS account representative.