About EAS

EAS provides one platform for VAT, IOSS, DDP delivery, GPSR and EPR, and the workflows that keep international business moving. We help ecommerce businesses, brands, manufacturers, publishers, software companies and logistics partners manage compliance for their sales and operations in the EU and UK.

Around 95% of our merchants are based outside the EU, and we hold nearly 30% of the world’s IOSS registrations. IOSS is set to become effectively mandatory in 2028. We are building the team that will meet the opportunities and challenges ahead, while maintaining the exceptional service our merchants expect.

About the role

You will manage the full VAT lifecycle for a portfolio of merchants. Our platform automates the calculations; your expertise provides the judgement around them: VAT registrations, filings across schemes and member states, communication with European tax authorities, and accurate underlying accounting.

This is hands-on compliance work with genuine ownership, not a narrow processing role.

Because most of our merchants are outside the EU, you will often translate complex EU obligations into clear next steps for a seller in Ohio, Osaka or elsewhere in the world. Excellent, helpful professional English matters as much as technical accuracy.

What you will do

• File VAT returns across IOSS, OSS, domestic and other VAT schemes.
• Register merchants for VAT schemes and manage correspondence with tax authorities.
• Run VAT reclaims across EU member states, from submission through to payment.
• Carry out accounting duties and support period-end reporting.
• Work with Support and Product colleagues to resolve merchant queries.
• Identify repetitive work and help improve and automate our workflows.

What we are looking for

Personality first. Merchants stay with EAS because our people are approachable and genuinely helpful. This is non-negotiable. If you enjoy solving someone else’s problem and leaving them better off than you found them, you will fit in here.

Accounting is the cornerstone. This role is built on a real accounting foundation: ledgers, reconciliations, period-end work, and the instinct to recognise when numbers do not add up.

You do not need VAT experience. If you have the accounting foundation and a working understanding of how VAT operates, we will teach you the scheme-specific details. Very few people arrive knowing IOSS or the other Special VAT Schemes. We would rather train the right person than compromise.

• A solid accounting background and a working understanding of VAT.
• Fluent, clear and professional written and spoken English.
• Precision under filing deadlines and comfort working to a fixed calendar.
• The ability to work independently and raise issues early.
• A pragmatic approach to process improvement and automation.

Useful, but not required

• Estonian, Finnish or another EU language.
• Experience using member-state tax authority portals.
• Familiarity with e-commerce platforms such as Shopify or WooCommerce.
• Experience supporting clients based outside the EU.

What EAS offers

• Genuine ownership of a merchant portfolio and its full VAT lifecycle.
• Training in IOSS and other scheme-specific VAT details.
• Initial training in Helsinki, with travel and accommodation covered.
• The opportunity to help improve and automate the way we work.

Practicalities

• Full-time, based in our Tallinn office. Remote work is possible, although we prefer colleagues to spend a few days each week in the office.
• English is the working language across the company.
• Start date: as soon as possible.

About EAS

EAS provides one platform for VAT, IOSS, DDP delivery, GPSR and EPR, and the workflows that keep international business moving. We help ecommerce businesses, brands, manufacturers, publishers, software companies and logistics partners manage compliance for their sales and operations in the EU and UK.

Around 95% of our merchants are based outside the EU, and we hold nearly 30% of the world’s IOSS registrations. IOSS is set to become effectively mandatory in 2028. We are building the team that will meet the opportunities and challenges ahead, while maintaining the exceptional service our merchants expect.

About the role

This is a role for someone early in their commercial career. You do not need years of experience or any background in tax.

You will own commercial conversations with merchants and partners, from first contact to signed agreement. That means discovery calls, product demonstrations, proposals, follow-up and the steady, organised communication that keeps a deal moving.

This is consultative selling, not volume cold-calling. Our buyers are finance directors, operations leads and founders who are trying to work out what an EU regulation means for their business. Your job is to understand their situation, explain clearly what EAS does about it, and be honest when we are not the right fit. Deals are won here on clarity and credibility.

You will not be selling into a vacuum. Merchants come to us because compliance has become a problem they cannot ignore, and because we already handle a significant share of the world’s IOSS registrations. Demand for what we do is arriving, and we are building the commercial team that will meet it.

What you will do

• Run discovery meetings and product demonstrations with merchants and partners.
• Respond quickly to inbound enquiries and qualify them properly.
• Build and maintain your own pipeline, and keep the CRM accurate.
• Prepare proposals and commercial terms within agreed frameworks.
• Hand signed customers to Onboarding cleanly, with the context they need to start well.
• Build relationships with platform, logistics and marketplace partners.
• Feed what you hear in the market back to Product and Management.
• Represent EAS at industry events and online.

What we are looking for

Personality first. Merchants stay with EAS because our people are approachable and genuinely helpful. This is non-negotiable. The best salespeople here are the ones customers call back because they got a straight answer the first time.

Curiosity about the subject. You do not need a tax or compliance background. You do need the appetite to learn one. Our product only sells well when the person selling it actually understands the regulation behind it, and can explain it in a sentence a busy founder will follow.

• Some experience in B2B sales, account management or a customer-facing commercial role. Two years is plenty.
• Excellent written and spoken English. Much of the selling happens in writing.
• The discipline to follow up consistently and keep your own pipeline organised.
• Comfort working with customers across time zones and cultures.
• The judgement to walk away from a poor fit rather than force it.

Useful, but not required

• Experience selling SaaS, e-commerce services, logistics or professional services.
• A basic working understanding of how e-commerce businesses operate.
• Familiarity with platforms such as Shopify or WooCommerce.
• Experience selling to customers in the US or Asia.
• Another language alongside English.
• Working knowledge of a CRM such as HubSpot or Pipedrive.

What EAS offers

• Ownership of commercial conversations, from first contact to signed agreement.
• A consultative sales role built on clarity and credibility.
• The opportunity to work with merchants and partners around the world.
• Some flexibility on working hours, as many of our customers are outside European time zones.

Practicalities

• Full-time, based in our Tallinn office. Remote work is possible, although we prefer colleagues to spend a few days each week in the office.
• Occasional travel to industry events and customer meetings.
• English is the working language across the company.